Frequently Asked Questions
If your country is not listed, more than likely ThermoGenesis distributes to that country directly. Please contact ThermoGenesis at firstname.lastname@example.org for sales inquires.
Additional equipment required but not supplied for use with the X-SERIES® line of products are:
- Compatible centrifuge
- Tube sealer
- Scale (1 KG)
- Tube Welder (optional for closed system processing)
- Windows 7/10 computer for DataTrak software installation
Yes. Each product has a tailored preventative maintenance (PM) checklist that our certified technicians perform every year. If you are interested in obtaining a plan for your devices, please contact email@example.com for a quote.
No. Physicians will need to purchase trocar, anticoagulant, and syringes (luer-lok) separately.
The PXP® System is only intended to be used for bone marrow processing.