Repair and Maintenance Agreement
Optimize system performance and protect your valuable assets with a service agreement
Maintaining your equipment in prime condition is critical in order to maximize performance, productivity, and maintain compliance. A ThermoGenesis Repair and Maintenance Agreement can help keep your systems operating at their maximum potential to support your cell processing program.
Available on new and eligible systems, coverage includes repair or replacement of worn parts throughout the term of the contract period.
BENEFITS OF A REPAIR AND MAINTENANCE AGREEMENT:
Maximizes system availability and usability
Detects potential issues before they lead to failures
Eliminates unforeseen expensive time and repair costs
Keeps devices in full working order
Ensures safe sample processing
COVERAGE INCLUDES:
Annual preventive maintenance
Repair defects or damage due to normal wear and tear
Parts and labor by authorized ThermoGenesis service providers
Guaranteed rates for the duration of the agreement
Full service report for documentation records
For more information, please contact us.